All sales are FINAL. NO RETURNS OR EXCHANGES. If you find that your item has a manufacturer defect please notify us within 5 days of receiving your order and the item must be post marked for return to us within 7days. We will do our best to rectify the matter as we stand by our product with integrity. Once an order has been placed it can not be changed or modified.
Bleaching of the knots isn’t recommended and may cause premature shedding of the knots. Tangling may be caused by salt water, excess oil and dirt, sweat, and product buildup. Do not sleep with wet extensions. Wash and condition at least once a week to maintain the longevity of your extensions.
We ship via USPS (2-3 days mail) For OVERNIGHT processing please contact the store directly. Order processing time is 1-6 business days.